Greet Your Customers
1. Learn New Vocabulary
2. Read about greeting customers, asking open ended questions, and making small talk.
- Read the story.
- Answer the questions.
3. Grammar Focus
OPEN ENDED VS. DEAD END QUESTIONS
Here's how we form questions in English:
Here's how we form questions in English:
When we start with a questions word like, "Who, What, When, Where, Why, or How" we form a question that can have many different answers. This is a good way to start a conversation with customers. Here are some examples:
- How are you today?
- Who are you shopping for?
- Do you need help?
- Are you okay?
Now play the game, click "Sort open ended and dead end questions" below. When you're finished click,"Check your answer."
4. Listening Practice
- Watch the video.
- Answer the questions.